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The Power of UnionWare
In a Unified Cloud Platform

Picture a streamlined, cloud-based platform where all union data is unified,

updated in real-time and accessible organization-wide.

 

Designed for unions, it delivers speed, efficiency, and seamless integration

by experts attuned to your specific needs.

Get More With Core - More features, standard.

Global Backoffice Functionality

Proficient young male employee with eyeglasses and checkered shirt, explaining a business analysis displayed on the monitor of a desktop PC to his female colleague, in the interior of a modern office-2
  • Hosted cloud system
  • Search
  • Non-member contacts
  • Addresses
  • Melissa Data Address Verification
  • Profile Management
  • Communications Tracking
  • Calls and Emails
  • Activities and Follow-up
  • Forms
  • Security Roles
  • Reporting Engine

 

Membership

Backoffice Member Management 

  • Members
  • Jobs
  • Employers
  • Worksites
  • Membership Types and Status
  • Access to member lists within Outlook
  • Record member-related emails
  • Group emails
  • Bulk messaging via email or SMS
  • Target lists management
  • Batching for performance

Member Self-Service Portal

  • Enable/Disable Online Features
  • Join online
  • Secure login
  • View member status
  • Update profile, addresses
  • View/add jobs
  • View/report cases
  • Saved payment methods
  • Pay online
  • Report unemployed or on leave status

Financials

Billing and Payment Management 

  • Calculating dues installments
  • Payments
  • Batch Import into Templates
  • Track Member Financial status
  • Track Employer Financial status

Employer Portal

  • Enable/Disable Online Features
  • Secure login
  • Upload payroll deduction files
  • Identify New Hires
  • Terminated/On Leave Employees
  • Authorization Card
  • Identify related worksites
  • Identity industries, occupations, etc.
  • UPay (UnionWare Payments)/Stripe (post UWU launch)

Add On Features

Cases:

Cases and Grievances Management

  • Create, view and follow up on cases
  • Grievance procedures
  • Case participants
  • Activities for each template
  • Automatic deadline calculation
  • Escalation/resolution

 

 

Cases Member Portal

  • Enabled features with Cases Module
  • View/Create Grievances Online
  • File Attachment Uploads
  • Add Comments
  • Track Grievance Progress stages

 

Exclusive Features

  • API Framework integrates with third-party programs, mobile apps, your website, so your UnionWare data is accessible.
  • System Health and Monitoring Dashboard.
  • AWS components to extend and improve UW data exchange, email deliverability, and bounce management.
  • Simplified connectivity to other 3rd party AWS applications.

Optional Features

  • Staging Environment provides a replica of the production environment, perfect for testing code changes, exploring new ideas, and training staff.
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Improved Upgrades, Less Downtime

  • Reduce downtime required to perform UnionWare upgrades by standardizing the upgrade process via AWS. 

“Locked” Local Environment

  • Protect your UnionWare local environment and eliminate the need to open your network to external vendors, mitigating malicious attacks and ransomware risks.
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Trust the combined power of AWS and UnionWare and see the difference our hosted solution can make for your organization.