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Everything in One Powerful System

Imagine having all your union data stored in one place—updated in real time and available across your entire organization. A database just for unions that’s fast, efficient and integrated, built by a team of union specialists that truly know what you need and how you work. That’s the power of UnionWare.

Core Modules

Membership

Your members are the heart of your operations – and UnionWare. All aspects of your member relationships are securely stored in a central database, so you can ramp up your engagement strategies and focus your efforts.  Read more

Dues Processing

Say farewell to slow, cumbersome dues processing. Whether imported or manually entered, processing is streamlined and accurate – down to the penny. The Finances module tracks every member transaction, including dues, initiation fees, premiums, and contributions.  Read more

UPay

UPay makes it easy to accept dues and other payments online. Plus, having a one stop shop for everything payment related means no more hopping between systems. Best of all, UPay is included in UnionWare Core – no additional license cost or monthly UnionCare.  Read more

Expansion Modules

Organizing

This module puts everything organizers need at their fingertips, so they make more meaningful connections in less time. Real-time updates give you valuable insights into progress – in the office and the field.  Read more

Cases

With the Cases module, everything related to grievances, arbitrations, complaints, and claims is at your fingertips. Milestones and action items trigger alerts, so you’re always prepared to represent your members.  Read more

Events

Coordinating events can be mind-boggling if details are scattered across spreadsheets and programs. This module brings everything into focus – before, onsite, and after the event.  Read more

Contracts

If preparation is the key to successful negotiations, the Contracts module is your secret weapon. Every detail and negotiation step is tracked, so your bargaining committee is in lockstep on deadlines, procedures, and documentation.  Read more

Dispatching

This module takes the grunt work out of getting the right member for the job. UnionWare’s powerful search algorithms help you identify the best candidates – every time.  Read more

Call Management

Frontline union staff are the gateway to important member details. Give them the tools they need to manage calls and collect information that will help you gain more profound insights into your relationships.  Read more

Web Forms

Why wait? Electronic signatures are easily captured during conversations in the field using this optional module and ULink. And yes, email confirmations (or another specified follow-up) are automatically generated.  Read more

Mapping & Geocoding

The PinPoint plug-in helps visualize your data on interactive maps using precise geographic coordinates, on any device. Target member visits and communications based on political districts, turf, or organizationally-defined regions.  Read more

Text Messaging

Whether you’re welcoming a new member or broadcasting updates during a strike or rally, text messages are the fastest way to connect with your community. The SMS Messaging module is a vital tool for responsive communications.  Read more

Email Receiver

Simply forward emails to a mailbox and the information is automatically linked to a member, grievance, or any other specified record in UnionWare. And there it is – everything in one place, everyone on the same page.  Read more

Address Verification

Bad addresses mean costly returned mail and delivery delays. This plug-in verifies addresses both as they are entered and in batches, so you have more accurate data, lower postal fees, and better mail-outs.  Read more

Interfaces

Enterprise

The interface for deep functionality. Primary users will be those who do high volumes of data entry and processing, create complex searches and reports, and those that administer and control system security, function, and configuration settings.  Read more

ULink

The interface for those who prefer or require web and mobile use of membership tools and data.  Read more

MemberLink

MemberLink is your direct, online connection with union members and stewards. Members who log into this secure website receive essential union updates and materials plus can submit information directly to UnionWare. Members love it because you tailor the content to their profile. Optional modules allow members to pay dues, register for events, complete and sign forms, and even bid on job opportunities – all online!  Read more

TransferLink

TransferLink is the answer for employers that don’t provide you with electronic data due to privacy concerns. This website securely imports files from any third-party stakeholder, like employers, lawyers, insurance companies, and arbitrators so that you can eliminate error-prone data entry and network storage issues.  Read more

API Framework

UnionWare data is accessible through APIs, so integration with your websites, apps, and programs is easy to set up and manage.  Read more

Reporting

There’s a great deal of information in your database, but it’s only truly useful if you can easily get it out when you need it. Flexible reporting is central to UnionWare, and there are many options.  Read more

Platform

Platform Options

Secure in the Cloud

Your data is safe and sound and accessible from anywhere. Hosting with us in the cloud provides many advantages.

Or… Secure with You!

You may prefer to host UnionWare on your servers. There are many reasons this makes sense and we have lots of experience to help you get set up. Read more