Accessible, responsive and knowledgeable support will ensure you get the most from your technology investment. Your dedicated UnionCare team is the same group of people you got to know during your UnionWare implementation. There are no hand-offs to "support departments" or "off-shore reps". You stay with the people who already know you and the details of your organization.
UnionCare kicks-in during implementation and remains in place from then on, providing unlimited telephone and online support, ongoing upgrades, a gallery of training videos, scheduled 'lunch and learns', plus a reserved seat alongside our client community at our annual UnionWare Summit.
The program is easy to use and it has streamlined our work. The UnionWare staff are also easy to work with and the customer service is great!
AFSCME Council 5 - St. Paul Minnesota
UnionWare’s team is very responsive and their turnaround time is great. They listen to their clients and this is very important.
Ming Lee, SEIU Local 521 - San Jose