• UNIONWARE ENTERPRISE
• UNIONWARE DIRECT

Product details

Membership

This is the hub of the UnionWare system. All other modules are integrated directly with the data stored in the Membership Module. This module is used to create the framework that represents your union. Individual members are then added and tracked within this framework.

Grievances

Manage, track, and research current and past grievances and arbitrations. Track steps, actions, documents, expenses, awards and all participants.

Dues

Process and reconcile dues files provided by employers. Selectively, and automatically, update your records with information in these files. Tools are provided to speed manual transaction entry when electronic files are not provided.

Events

Tools for coordinating events, conferences, conventions, meetings, courses, workshops etc. Manage registration, attendance, supporting documents, accommodation, travel, and time-off information.

Communications

Makes email communication with your members and officers simple, inexpensive and immediate. Send to an individual or to a set of members who match a specific criteria (e.g. all members in a particular work location with a specific job classification). A log of all email communications is automatically maintained for your future reference.

Organizing Campaigns

Tools to effectively run your organizing campaigns. Easily communicate with prospects, track and categorize by level of interest etc.

Work Flow

Task management is embedded into all areas of the system. You can easily create and assign tasks or reminders and associate these with members, grievances, events, or organizing campaigns. Notifications are automatically emailed to the selected users.

Document Management

Document management is integrated throughout the system. You can upload documents of any type (letters, spreadsheets, images etc.) and associate them with members, grievances, events, and organizing campaigns.  General union documents can be posted to the Document Library for all users to reference.

Resource/Call Center

A suite of tools to track all communications with your members. Resulting tasks are routed to the appropriate department or individual. Put the information and tools in the hands of your front line staff so they can answer, pre-qualify, and route questions and concerns from your members